We’ve all heard the term ‘luxury hotel,’ but what does it really mean? To be honest, the word ‘luxury’ has been overused time and again, and sometimes, we don’t know what to expect anymore. When the term ‘luxury’ is thrown about so often, it can be hard to distinguish what really makes up a luxury hotel. That being said, here’s what you should look for in a true luxury hotel.
The general interpretation
Technically speaking, there are different hotel classifications and ratings, such as three-star, four-star, and five-star. But when it comes to luxury, many – if not all – four-star and five-star hotels designate themselves as such. It all comes down to certain standards and amenities provided by the hotel, such as room service, dining options, entertainment options, concierge services, bathroom amenities and features, and more.
An easy reservation and booking process
A luxury hotel wouldn’t make it difficult to make a reservation. The hotel should provide you with an easy and convenient booking process, whether you book directly with them or book with a travel agent or an online platform or booking site.
Along with an easy reservation and booking process, the hotel should offer a good check in and checkout process. This means being fast as well as discreet. As a general rule, the hotel should make sure that your luggage is in your room by ten minutes or less. If there are any discrepancies in your final bill, these should be settled quickly and easily.
The room you want
A good luxury hotel will make sure that you get exactly what you wanted when it comes to your room. If you specified a room on a higher level, you should get it (especially if they have confirmed that you will get it). If you wanted a garden view, you should receive it. This is especially important if you have particular requirements such as handicap access, special bed linen, a room near the lifts, and so on. Luxury hotels Oxfordshire such as the Crowne Plaza and Heythrop Park Resort always make sure that guests get precisely what they asked for – and that’s true luxury service indeed.
What to expect from the room
Whilst we all have specific requirements when it comes to hotel room comfort, there are some elements that are non-negotiable. This would include a comfortable bed (king-sized), firm mattresses, good bed linen including duvets and mattress toppers, plush pillows, slippers and robes, sufficient storage areas, a work surface or desk and a chair, a safe, a flat television screen, a coffee maker, an efficient (and quiet) air conditioning or heating system, and complementary bottled water and WiFi.